Refund Policy

Refund Policy – Top Appliance Repair LA

At Top Appliance Repair LA, we are committed to delivering reliable, high-quality appliance repair services. This Refund Policy explains the situations in which a refund may be considered and how to request one.

Service Satisfaction

Your satisfaction is our priority. If you’re not satisfied with the service provided, please contact us as soon as possible so we can address your concerns and work toward a resolution.

Refund Eligibility

Refund requests may be reviewed in the following cases:

• The service was not completed as agreed

• Parts or labor were incorrectly charged or not provided

• A technician error directly affected the quality of the repair

Refund Request Process

To request a refund, please follow these steps:

• Contact us by phone or email within 7 days of the service date

• Provide your service invoice or receipt

• Include a clear explanation of the issue

Our team will review your request and respond within 3 business days.

Refund Method

If your request is approved, refunds will be issued to the original payment method used. Processing times may vary depending on your bank or payment provider.

Non-Refundable Services

Services that have been completed correctly and according to the agreed scope of work are not eligible for a refund. Additionally, any parts that have been properly installed and are functioning as intended are non-refundable.